Partner with enterprise law firms to drive adoption and retention of Everlaw's ediscovery platform through strategic advisory, onboarding support, and workflow optimization.

Manages strategic relationships with high-value customers, drives product adoption, and acts as a consultant to C-level stakeholders to maximize customer success and retention.

Junior Support Engineer provides technical support and troubleshooting for internal applications, microservices, and APIs while collaborating with development and operations teams.

Provides proactive customer support to practitioners and patients via phone, email, and chat, troubleshooting issues and recommending product features to ensure customer satisfaction.

Serves as advanced technical escalation point for complex ad tech platform issues, diagnosing high-stakes situations and providing expert guidance across ad serving, DCO, and reporting systems.

Manages customer relationships for higher education institutions, driving adoption and renewal of Turnitin solutions while identifying growth opportunities.

Manages customer relationships for higher ed institutions, drives adoption of Turnitin solutions, and identifies growth opportunities through renewals and upsells.

Guides new and existing education customers through product onboarding, implementation, and adoption using training, consultation, and best practice sharing.

Manages customer relationships for higher education institutions, drives adoption of Turnitin solutions, secures renewals, and identifies upsell opportunities.

Virtual Assistant manages dispatch operations including proof of delivery documents, invoice follow-ups, spreadsheet tracking, and communication with brokers and shippers.

Handles multi-channel customer support (chat, email, phone) while identifying process improvements and using AI tools to scale support quality and efficiency.

Troubleshoots and resolves customer technical issues with BeyondTrust security products via phone, email, and chat while coordinating with engineering and sales teams.

Build trusted relationships with enterprise legal clients, drive adoption and retention of ediscovery software, and advise customers on workflow optimization and AI integration.

Provides off-site medication management support to patients, handles prior authorizations and insurance issues, and ensures medication adherence through patient education and outreach.

Builds deep relationships with strategic customers, drives product adoption, and acts as a trusted consultant to C-level executives on research platform implementations.

Provides technical support and troubleshooting for internal applications, microservices, and APIs while collaborating with development and operations teams.

Coordinates branded merchandise programs and order processing for global clients while supporting account managers across international markets.

Provides proactive customer support via phone, email, and chat to practitioners and patients, troubleshoots issues, and resolves inquiries using product knowledge and support tools.

Advanced technical escalation specialist who diagnoses complex ad tech platform issues, supports clients across their lifecycle, and identifies systemic product opportunities.

Provides technical support and troubleshooting assistance to TGS and government customers via help desk operations.